RMP Sales Survey Form

#1: Please rate the following metrics regarding the purchased material:

The following questions are rated from 1 to 4 or poor to excellent.

Did the material provide expected test or calibration results?
Utter Failure!I have questionsWorked as expectedExcellent and Repeatable Results!
Did the documentation meet or exceed your expectations?
You killed a tree for this?Too much informationComparable to othersExceeded my expectations!
Did EA Labs RMCs or CRMs material and documentation pass your ISO or comparable assessment this year?
I had to beg for it to be acceptedSo much effortThe assessor accepted it without questionsThe assessor was amazed by EA Lab's documentation
How does our material compare to others?
Too expensive for what I receivedAt least the price was lessIt is on parPuts the competition to shame!
How easy was it to order what you needed?
Fix your website!Hard to understand what to selectSimple EnoughAll the information in all the right places

#2: Please let us know your initial impressions of the following:

Was the packaging professional in appearance?
YesNo
Did your package arrive unscathed in the mail?
YesNo
Did the documents, material, and glass vials arrive undamaged?
YesNo

#3 What did we do well?

#4 What could we do better?

#5 Is there an additional product/service you wish we provided?

How did you like this survey?
unProfessionalBetter than AverageInteresting