PM Service Survey Form

Thank you for participating in our online PM Service Visit Survey! We greatly appreciate your assistance in improving our services, capabilities, and professionalism. This survey is anonymous, so please feel free to be completely honest with us!

#1: Please rate the following experiences you had with our Engineer(s) while on site:

(The following questions are rated from 1 to 4 or poor to excellent.)

Professionalism
Hope to never see them againRoom to improveAcceptableI would invite them to dinner
Knowledge of the Equipment
At least he/she found the power buttonI knew more!AverageI learned a few things
Efficiency
Between an uninterested teenager and a sloth slower than molasses!AverageNimble & DetailedSo fast & out the door!
Kept me informed of progress through the visit
It was like a secret missionAverageA few peeps here and thereInformation overload!
Prepared for the work
Empty handedMissing a few screwsAverageLike a seasoned soldier!

#2: Did our Engineer(s) complete the following PM Service tasks:

Were you provided with final PM Service documents upon completion of the service work?
YesNo
Did our Engineer(s) go over the outcome of the PM Service including any issues which were found during the servicing of your equipment?
YesNo
Did our Engineer(s) leave the workspace cleaner than when they found it?
YesNo

#3 What did we do well?

#4 What could we do better?

#5 Is there an additional service you wish we provided?

How did you like this survey?
the unProFessIonalitY!Better than AverageI had fun